JLL’s Longtime CEO of Retail to Retire

During two decades at the helm, Greg Maloney greatly expanded the firm's retail property management, capital markets and brokerage businesses.

Greg Maloney, President & CEO, JLL Retail. Image courtesy of JLL

Greg Maloney, president & CEO of retail at JLL, will retire on Dec.  31, after a 45-year career in the industry. Kristin Mueller, current COO of JLL’s property management platform, will succeed Maloney as president of retail property management.

Maloney, who has been with JLL since its formation in 1999, oversees all aspects of the company’s retail business, including leasing, marketing, development, consulting services and tenant representation. He also serves as chairman of JLL’s global and Americas retail boards.


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Under Maloney’s leadership, JLL’s retail business has evolved to meet changing investor needs and shopping preferences. After becoming president & CEO in 2002, Maloney transformed JLL’s retail portfolio from a mostly mall-managed business. When he began, 20 malls were under management. The portfolio now includes more than 500 malls, lifestyle centers and open-air centers. He also expanded both the retail capital markets and retail brokerage businesses.

New leadership

“I’ve been in the retail business for the last 45 years and have led JLL’s retail property management business for over 20 years, so it’s time to welcome new ideas and a new leader,” Maloney told Commercial Property Executive. “I am thrilled that my longtime partner Kristin Mueller will be taking this position. She is an exceptional leader and I am confident that I am leaving our clients, industry and team in great hands.”

In her new role, Mueller will work alongside Naveen Jaggi, president of JLL’s Retail Advisory Services. They will oversee growth for new businesses, management, leasing and client satisfaction. Before becoming COO, Mueller worked on Retail Property Management for more than 20 years and progressed through roles including general manager, regional manager and lead of business development.